Introduction

This project focuses on improving chat organization and history management in ChatGPT to reduce unnecessary new chat creation as our main repetitive user behavior. As users struggle to retrieve past chats, they often start fresh instead, leading to fragmented context, lower productivity, and increased data usage. By streamlining organization and retrieval, the project aims to enhance continuity, boost efficiency, and promote more sustainable digital habits.

My Role

I led the end-to-end product design process for this project, from UX research and user interviews to wireframing, prototyping, and usability testing. I translated insights from surveys and interviews into user flows and high-fidelity UI designs, ensuring every decision was user-centered and aligned with business goals.

Project Scope

A team of a Product Designers, a UI/UX Designer, and a developer.
Mentor: Marzie Nadeali

4 Weeks (Remote) – 2026